Global organizations constantly face increasing complexity of ensuring high quality and efficient operations. Optimizing the management of the applications that run the enterprise is a key prioirity for achieving efficiency and cost savings. Cystems Logic provides a robust portfolio of services for SAP Application Management that help organizations to incorporate the latest technologies and processes, reduce costs of recruitment and training in-house resources, and focuse onenabling a high performance organization. It also ensures quality operations through key performance indicators (KPSs) that are specific to each customer and allows for flexibility to adapt to fluid market conditions.

Our AMS programs proactively cover the entire lifecycle of an application and/or sytem environments from planning and implementing to optimizing application landscapes to create more revenue streams for innovation.

The scope of application management services include:

Operation support


    Causal analysis for repeat issues
    End-user incident resolutions
    Routine system management
    Security administration

Innovation support


    Alignment with best practices
    New functionality evaluation
    Periodic performance reporting and alignment with business goals


Right-Fit Application Management Service Model

Core AMS

Optional
Support
Service

Shared
Service

Advisory




Deploy best in class services and solutions for application management
Cystems Logic optimizes existing support teams and broadens the organization’s support expertise by:
  • Employing accelerator tools the system health check - to ensure optimal usage and eliminate redundancies.
  • Ensuring ongoing quality improvements
  • Initiating changes in business processes for enhanced Return on Investment (ROI)
  • Exceeding service level objectives
  • Designing robust and scalable service infrastructure to bolster organizations’ user, data and geographic demands
  • Delivering mutually accepted KPIs through weekly reports, monthly trends and quarterly reviews
Get more business benefits from your SAP AMS programs with services from Cystems Logic

The Cyctems Logic SAP Application Management Services help companies strengthen their competitive position by reducing cost of ownership while improving business performance. Cyctems Logic has been key in areas such as development and testing of SAP applications for localization and new enhancements. Factos sets us apart:

  • Continuous improvement: The service does not stop at break-fix, but also allows for organizations to enhance functionality in a constant basis. While also relying in a continuous root-cause analysis to eliminate recurring problems
  • Best shore Delivery: Right place, right cost through our Global Blended Delivery Model
  • Quality and Consistency: Best Practice ensures that all aspects of the AMS are rigorously managed with service quality aligned as per industry best practices
  • Flexibility: Customize the service model based upon customer needs

Collabrative
Delivery
Model

Customer
Centric
Center of
excellence

Proven
Framwork,
Accelrator
& Tools

Innovation
lab & SMEs
 

High
Quality &
Maximise
ROI

Contact us today to know how Cystems Logic can enable high performance application functioning with SAP application management services.